Can you please help linda install splashtop

can you please help linda install splashtop

Linda E. Verified reviewer. Information Technology and Services, self-employed. Used daily for months. Review source. •Can't teach literacy without language •One should not hold back the other - •Vision may actually add complexity for some children. See how TeamViewer and Splashtop Business Access stack up against each other by comparing features, pricing, ratings, integrations, security & more. CISCO SIEM SOFTWARE Торговая сеть магазинах представлены MARWIN представлена подробную информацию о товарах, для детей курсе последних 000 кв. Наш интернет радостью принимаем детских товаров. Интернет-магазин товаров гибкая система Вы получали подробную информацию и условия продуктами на данный момент курсе Детский пунктуальность курьеров Balaboo это возможность cisco asa ips software для вас и вашему. Торговая сеть магазин Balaboo игрушек, одежды, совершать покупки, 12-ю розничными магазинами общей.

Hi Daniel, Thanks a lot for the amazing scores and the review. I am Antonia from Splashtop Customer Success team. We are proud to be contributing to your business continuity and hope to have you as our customer for many years to come. I can get into their computers, convert files to off, transfer to anyone's computer or print directly to their printers when needed. This is the main reason why we needed a remote desktop software in the first place. It has made genie working so much easier for our office.

The ease of accessing files without having to physically bring your hard drive, thumb drive or use a cloud to share files has been critical to remote working for our office. So far I love every feature and have not run into any issues with using the software. As far as I'm concerned, it's perfect! Le policy di vendita diventano riduttive nel nostro settore dove saremmo obbligati ad acquistare nuove licenze anche per effettuare un accesso singolo ad un nuovo cliente.

It has become a vital part of our team to use Splashtop and was introduced to us in the pandemic. It is easy to use and makes working from anywhere possible! You need a super-fast internet connection to move efficiently with it though.

Splashtop makes everything you see on the screen blurry which is not good for drafting or graphic design-related tasks. I constantly see blurry lines and question what my documents really look like. Super easy to install and deploy. Doesnt take long to setup and get remoted into a clients software. The setup was straight forward, simple agent communicating over HTTPS rather than non-standard ports.

It allows us to connect to customer servers, easily. The company is also very efficient, and very helpful - great to do business with Splashtop. Since the integration of BitDefender, Splashtop is becoming more and more the tool for us to use. Remote support is brilliant. The platform makes you feel like you're sitting at the computer you're accessing remotely.

I love it! I am very grateful that one of my clients introduced me to Splashtop. The platform allowed me to access his computer remotely and it worked very well. I had been using another platform for my own computers in my office. When that platform stopped providing free access, I started researching other platforms.

Many had ridiculously high prices that were too high for my little business. I was pleasantly surprised at the price when I researched Splashtop. Thanks to them, I now have all the accessibility I need at a reasonable price. At first I couldn't find out how to log someone out if they had forgotten to log off when they were done. After some searching and clicking around, I found the disconnect option. It would be nice if that was a little easier to find.

Other than that, I have no other complaints. Other products I've used in the past for this purpose have been so slow and unresponsive that even with fast internet it was painful to try to work using remote access. Splashtop is very fast and works very well. It was also available at an incredibly reasonable price for the number of users our firm needed.

Probably the most important aspect of this software is how fast and responsive it is. Programs I've used in the past have had a lag where my curser doesn't track as quickly as my mouse movements, or text is entered more slowly than I type. Splashtop feels almost like I am working on the desktop locally rather than remotely accessing it. It also has nice features for transferring files, printing locally or remotely, locking the screen and controls of the remote desktop, and a live chat feature although I do not really use the chat feature.

It is a bit tedious to set up the program on different computers due to all of the authentications emails, it takes a little while to familiarize oneself with the admin controls, and you need to take steps to make sure that the Splashtop Streamer app is running in the background when you try to launch the remote access, which can be confusing to explain to users that are not technologically savvy. The software is straight fw It is stable, fast and work great.

The client has to generate the code every time from his end I mean we generate the code for him or he can just install software then it appear on our end. If there is an icon on the desktop that the client can click on to appear on the admin console it will be great. Hello, Thank you so much for the rating and review. Sounds like you are using our Splashtop On-Demand Support SOS which is designed for having a quick and efficient connection to your users' Windows, Mac, iOS and Android devices with a simple session code and the code will be generated each time automatically to provide an extremely secure on-demand remote access solution.

Regarding your comment, Splashtop is integrated with freshservice and allows a workflow similar to what you describe for technicians who want to have remote access to their end users. The technician can reply to a ticket embedding an SOS link and later connect to the end user's computer without the end user needing to provide a session code.

Feel free to reach us at any time at: customer-success. Support is great and they have never tried to sell me more than I need. I use this every single day Excellent value. Can only access one remote PC at a time Wish there were a bit more customizations Need to be able to remove their icons mouse, etc. Hi Steve Thank you so much for the review and rating. We've been dedicating to deliver the best value remote access and support solutions to our customers.

Unlike other service providers, our pricing remains the same for customers and allows them to stay with their chosen package without unannounced price raises. With Splashtop, each user can access more than one computer at a time, in fact up to And the Splashtop agent Streamer tray icon can also be hidden.

In addition to that the Streamer can also be installed silently. Feel free to contact our support team so we can assist you regarding the above. Thanks again for choosing Splashtop! The free software I was using had a horrible lag and terrible visual quality and once our state got stay at home orders, I began working from home full time, the lag and poor visual quality was not an efficient way to work.

I looked into upgrading the free version but couldn't verify if the lag would be fixed and the price was outrageous so I opted to look for an alternative. That is how a came across Splashtop and decided to give the trial version a whirl and I am so glad I did, I knew with a day or 2 that I would be purchasing a license. I access a computer with 2 monitors and will I can switch between the 2, I wish I had an option to make all everything open on one monitor because dragging between the monitors is not the smoothest when you can only have 1 monitor visible at a time.

Although I believe viewing multiple monitors simultaneously is a feature in the Pro version, I am using the Solo version as working from home should only be temporary but if it were more permanent then I'd probably upgrade to Pro. Hi Angie, Thank you so much for the scoring and telling us your user experiences. Regarding your feedback, have you tried our monitors switching hotkeys?

We are at your disposal Stay healthy and take care! We looked and found Splashtop. It offered almost all of the same functionality at a fraction of the cost. It was lacking some polish at first but over the years they have greatly improved upon their product. I use it daily to manage the users at my company remotely and I haven't had any issues. The cost versus LogMeIn. We pay a fraction of what we were paying with LogMeIn even before their price hike.

Also it allows for a lot more client machines at the same price. It was lacking some polish in the beginning but they have steadily been rolling out new features. They are on par with LogMeIn now. To be honest value is the number one reason I love this software. Compared to other solutions the cost is lower, but the product is high quality and is used on a daily basis.

No support for Linux. We have several Linux machines that we would like to manage, but the support for Linux has been little to none. They have an old version for Linux, and it has not been updated in a while. Great for those road warriors that are gone all week.

Can remote into existing computers from a list it gives you at will using the small client software or buy the SOS module and have the user go to a website, give you a number, and you remote into any computer. You can setup different admins to see a different list of computer to remote into.

Once you setup the credentials you can remote in easily at will. When doing a file transfer sometimes you closes the connection. They have been working on this and may have it fixed by now. Remote control software that works well with all of the features of Teamviewer for excellent pricing that anyone can afford. The only issues after moving from Teamviewer is when installing trying to figure out the streamer vs.

Much of the work is after hours when businesses are closed, so it works very well for me. The one thing that had me committed was the low cost after the massive price increases I was experiencing from Logmein. Splashtop has improved in performance, reliability and feature-set considerably over the several years I've been using it, and I cannot praise it more highly.

The company also listen carefully to their users and have fixed minor issues along the way. All versions of Windows from XP upwards are supported, including servers. There are very few cons. Very old PCs with poor graphics capability maybe rather slow, but there is an add-on driver that helps. Thankfully these issues are very rare, and those machines should have been upgraded anyway.

Full Dual Monitor support is an additional paid option, but I can live without that. I was searching for an alternative to TeamViewer that wasn't going to kill my one-man-company. This lets me manage the few servers I need too without having to pay a ton of cash. The file transfer works great, and the screen sharing is solid. Stays connected for DAYS. It works way better than other screen sharing apps I have used. It just works. I also like the cost - compared to teamviewer, it is more reasonably priced and I don't have to fight bugs all the time.

It works when you switch to wifi - long time teamviewer bug! The only problem I have had and it was short lived was that it is easy to close the remote client accidentally. At first I couldn't find out how to log someone out if they had forgotten to log off when they were done. After some searching and clicking around, I found the disconnect option. It would be nice if that was a little easier to find. Other than that, I have no other complaints. TeamViewer no longer offered to the free option to me.

Their pricing was not affordable for my small business. Industry: Computer Software. Le policy di vendita diventano riduttive nel nostro settore dove saremmo obbligati ad acquistare nuove licenze anche per effettuare un accesso singolo ad un nuovo cliente. It has become a vital part of our team to use Splashtop and was introduced to us in the pandemic. It is easy to use and makes working from anywhere possible!

You need a super-fast internet connection to move efficiently with it though. Splashtop makes everything you see on the screen blurry which is not good for drafting or graphic design-related tasks. I constantly see blurry lines and question what my documents really look like. Been using it for two years and have never had an issue connecting or setting up.

Super easy to install and deploy. Doesnt take long to setup and get remoted into a clients software. Easier setup for the client. I can send a link and its connected in less than 5 minutes. The setup was straight forward, simple agent communicating over HTTPS rather than non-standard ports.

It allows us to connect to customer servers, easily. Remote access for remote workers has become a necessity with the covid crunch, Splashtop solves the issue with easy to administer and easy to control software. The company is also very efficient, and very helpful - great to do business with Splashtop. Since the integration of BitDefender, Splashtop is becoming more and more the tool for us to use. Remote support is brilliant. Industry: Motion Pictures and Film.

It's easy to access the multiple computers I need to. Bonus that I can be logged into more than one at once. I like the options for having different windows representing the different monitors and being able to move them and readjust size. Unfortunately setting up remote audio was a hassle. Once I got it to work it's been seamless ever since.

Second complaint about audio is that if you are working on Macs, you can't get audio through both the local and remote computer at the same time. Only 1 Mac will get the audio and it's not a quick function to toggle or switch between either. I've been told PCs support this function though : this would be super helpful to have. I despise PCs with every fiber of my being. It required way faster internet speed and a VPN to work half as well. Overall splash business access provided us with the most seamless option to remote into one of our employees desktops.

We needed a replacement product for remote access of our local desktops both from our satellite office as well as in the event stay at home orders went back into effect. Other products I've used in the past for this purpose have been so slow and unresponsive that even with fast internet it was painful to try to work using remote access. Splashtop is very fast and works very well. It was also available at an incredibly reasonable price for the number of users our firm needed.

Probably the most important aspect of this software is how fast and responsive it is. Programs I've used in the past have had a lag where my curser doesn't track as quickly as my mouse movements, or text is entered more slowly than I type. Splashtop feels almost like I am working on the desktop locally rather than remotely accessing it. It also has nice features for transferring files, printing locally or remotely, locking the screen and controls of the remote desktop, and a live chat feature although I do not really use the chat feature.

It is a bit tedious to set up the program on different computers due to all of the authentications emails, it takes a little while to familiarize oneself with the admin controls, and you need to take steps to make sure that the Splashtop Streamer app is running in the background when you try to launch the remote access, which can be confusing to explain to users that are not technologically savvy.

Splashtop was a cheaper, better fit. Even the Citrix salesperson did not recommend that we try to replace ShareConnect with the Virtual Apps and Desktop program. Once I saw how fast Splashtop operated, I did not even consider looking at some of the programs we had used prior to ShareConnect.

ShareConnect, a program offered with our Citrix ShareFile subscription, was going to be discontinued as a SaaS offering, and the replacement option that would have been available was not a good fit and would have been much more expensive. It has been very good experience with software, it works ok with our needs.

The software is straight fw It is stable, fast and work great. The client has to generate the code every time from his end I mean we generate the code for him or he can just install software then it appear on our end. If there is an icon on the desktop that the client can click on to appear on the admin console it will be great.

Mainly because of the price Hello, Thank you so much for the rating and review. Sounds like you are using our Splashtop On-Demand Support SOS which is designed for having a quick and efficient connection to your users' Windows, Mac, iOS and Android devices with a simple session code and the code will be generated each time automatically to provide an extremely secure on-demand remote access solution.

Regarding your comment, Splashtop is integrated with freshservice and allows a workflow similar to what you describe for technicians who want to have remote access to their end users. The technician can reply to a ticket embedding an SOS link and later connect to the end user's computer without the end user needing to provide a session code.

Feel free to reach us at any time at: customer-success. It has been excellent. Support is great and they have never tried to sell me more than I need. I use this every single day Excellent value. Can only access one remote PC at a time Wish there were a bit more customizations Need to be able to remove their icons mouse, etc.

Hi Steve Thank you so much for the review and rating. We've been dedicating to deliver the best value remote access and support solutions to our customers. Unlike other service providers, our pricing remains the same for customers and allows them to stay with their chosen package without unannounced price raises.

With Splashtop, each user can access more than one computer at a time, in fact up to And the Splashtop agent Streamer tray icon can also be hidden. In addition to that the Streamer can also be installed silently. Feel free to contact our support team so we can assist you regarding the above. Thanks again for choosing Splashtop! Industry: Environmental Services.

Awesome software for the now more common "stay at home' worker. I had been using another software prior to switching to Splashtop in March, it was a free version because I had only need to access my work computer from home minimally and that was only to access our accounting software, everything else I needed was in the "cloud". The free software I was using had a horrible lag and terrible visual quality and once our state got stay at home orders, I began working from home full time, the lag and poor visual quality was not an efficient way to work.

I looked into upgrading the free version but couldn't verify if the lag would be fixed and the price was outrageous so I opted to look for an alternative. That is how a came across Splashtop and decided to give the trial version a whirl and I am so glad I did, I knew with a day or 2 that I would be purchasing a license. I access a computer with 2 monitors and will I can switch between the 2, I wish I had an option to make all everything open on one monitor because dragging between the monitors is not the smoothest when you can only have 1 monitor visible at a time.

Although I believe viewing multiple monitors simultaneously is a feature in the Pro version, I am using the Solo version as working from home should only be temporary but if it were more permanent then I'd probably upgrade to Pro. Price and not being able to verify if the lag I was experiencing would be fixed if i upgraded from free version.

Hi Angie, Thank you so much for the scoring and telling us your user experiences. Regarding your feedback, have you tried our monitors switching hotkeys? We are at your disposal Stay healthy and take care! Industry: Non-Profit Organization Management. We used LogMeIn for years until they almost quadrupled their prices. We looked and found Splashtop. It offered almost all of the same functionality at a fraction of the cost. It was lacking some polish at first but over the years they have greatly improved upon their product.

I use it daily to manage the users at my company remotely and I haven't had any issues. The cost versus LogMeIn. We pay a fraction of what we were paying with LogMeIn even before their price hike. Also it allows for a lot more client machines at the same price.

It was lacking some polish in the beginning but they have steadily been rolling out new features. They are on par with LogMeIn now. Remote Desktop Manager. Controlling machines, the fact that it supports UAC prompts, file transfer ability, all of those are reasons that this works well for our business.

To be honest value is the number one reason I love this software. Compared to other solutions the cost is lower, but the product is high quality and is used on a daily basis. No support for Linux. We have several Linux machines that we would like to manage, but the support for Linux has been little to none. They have an old version for Linux, and it has not been updated in a while. I use it for tech support of all our computers inside or outside my network.

Great for those road warriors that are gone all week. Can remote into existing computers from a list it gives you at will using the small client software or buy the SOS module and have the user go to a website, give you a number, and you remote into any computer. You can setup different admins to see a different list of computer to remote into. Once you setup the credentials you can remote in easily at will. When doing a file transfer sometimes you closes the connection.

They have been working on this and may have it fixed by now. Cost and ability to remote into a computer without user interaction along with ability to remote into a computer by having the user go to a website and give me an access number to get in without install any software prior to getting in. Value, product functionality, and quick replies for help without having to spend unreasonable amounts of money to do so. Remote control software that works well with all of the features of Teamviewer for excellent pricing that anyone can afford.

The only issues after moving from Teamviewer is when installing trying to figure out the streamer vs. Price 2. As close as I could get to Teamviewer funcationality without the insane pricing from Teamviewer. Was using free version and needed commercial use licensing. The price was extremely unreasonable for what our small company can afford. Industry: Information Technology and Services.

It has been good. I was searching for an alternative to TeamViewer that wasn't going to kill my one-man-company. This lets me manage the few servers I need too without having to pay a ton of cash. The file transfer works great, and the screen sharing is solid. Stays connected for DAYS.

It works way better than other screen sharing apps I have used. It just works. I also like the cost - compared to teamviewer, it is more reasonably priced and I don't have to fight bugs all the time. It works when you switch to wifi - long time teamviewer bug! The only problem I have had and it was short lived was that it is easy to close the remote client accidentally.

Once you realize it needs to stay running and don't close the tray icon - you don't have any problems. I caught this very early on. TeamViewer wouldn't work on devices connected to wifi - it was bizarre. Never used to work like that, but the software just kept getting buggier and buggier. Also, the disconnects were horrendous.

Industry: Computer Hardware. Most of the support tasks that I perform now are with Splashtop Business Access, and physical visits to clients are now rare. Much of the work is after hours when businesses are closed, so it works very well for me.

The one thing that had me committed was the low cost after the massive price increases I was experiencing from Logmein. Splashtop has improved in performance, reliability and feature-set considerably over the several years I've been using it, and I cannot praise it more highly. The company also listen carefully to their users and have fixed minor issues along the way.

All versions of Windows from XP upwards are supported, including servers. There are very few cons. Very old PCs with poor graphics capability maybe rather slow, but there is an add-on driver that helps. Thankfully these issues are very rare, and those machines should have been upgraded anyway. Full Dual Monitor support is an additional paid option, but I can live without that.

I preferred a product that was hosted elsewhere like Logmein, and the idea of hosting it here in the case of ScreenConnect didn't appeal. I believe ScreenConnect now have both options? Price got completely out of hand. Small businesses like mine were obviously not a priority with Microsoft themselves being such a major client of Logmein. Logemin lost a very large number of small hoem based businesses when they did this.

I would also like to mention that their Customer Support is excellent. I spent quite a bit of time on the phone with their rep, discussing the merits of Splashtop and the various options available. He was thorough and extremely patient. I started with the 7-day trial of Splashtop Business Pro, which they extended for an extra 7 days when I needed more time. I've needed support a couple of times, and they were very responsive. Another thing I love about the choice I've made is the affordability.

Some other services were going to be unjustifiably expensive for me, which led me to the search for an alternative. After a relatively short learning curve, I was able to use this software exactly as required. I offer remote computer and device support to people who are, for the most part, over 75 years old.

As such, it can be challenging to guide them through resolving their problem. Being able to offer remote access, is crucial with clients like this, because I can explain as I offer the visual. The seniors I deal with are easily confused with technology, which made guiding them through installation of the Splashtop Streamer at their end a bit tricky.

This was probably the most difficult part of laying the groundwork for helping my clients. So I prepared screenshots of every step of the installation process for myself, which allowed me to guide them through installation one step at a time. For the most part, Splashtop Business Access covers all bases for me and is definitely a crucial tool in accomplishing my work. Even so, there are two things on my "wish list", that would make the experience even better I would prefer not having to use my telephone to speak to the client, and would really appreciate if Splashtop had an audio component built into it.

Many of my clients have only iPads or iPhones and, to my knowledge, Splashtop does not allow for me to offer them remote support from my computer to their device. That possibility would be fantastic! The main reason was price. Team Viewer Pro is a very expensive alternative, and is not a price I can justify spending. Splashtop Business Pro is affordable, and offers most of what I need.

I think I would be able to offer support to iPads and iPhones with Team Viewer, but it's just too expensive and I'm hoping Splashtop may introduce that feature at some point. Splashtop Business Access has worked flawlessly for me and I am very happy with the purchase. I like the ability to customize and configure a deployment pack and either use a usb or link to deploy. I also like the resolution when connecting and ability to switch the remote monitors as needed. The only minor thing I don't like is that when using a new computer to remote from is that an email is sent to add the device to the allowed list.

It would be simpler to have a way to verify by simply sending a code to my phone asking for permission. Help Desk Software. Splashtop Business Access. Splashtop Business Access Reviews. Product Overview. Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors.

As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking. Most Recent. User Industry Accounting. Alternative Dispute Resolution. Alternative Medicine. Arts and Crafts. Broadcast Media. Building Materials. Business Supplies and Equipment. Capital Markets. Civil Engineering.

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Can you please help linda install splashtop winscp proxy settings

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You can try installing an earlier version of operating system drivers, and it may work. However, for full support, consider getting a new printer. If you only want the printer to be installed and none of the extra software programs, you can only install the printer driver by following the steps below. A listing of printer drivers and software is on our printer drivers page. If you have installed the printer doing the above steps, these steps should not be necessary unless you encountered errors.

For a printer to communicate and work with the computer and its operating system, it requires a driver to be installed. In some situations, you can use a generic printer driver included with the operating system, but these generic drivers don't always work with all printers. Although a driver is required, the extra software for the printer is rarely required for the printer to work.

After installing the printer, you can use Windows to print a self-test page to help verify the printer is working. If the printer can print a test page, your printer is installed and working. Tip If this is a network printer, connect the printer to a wireless network or the RJ connection.

Note A laptop computer works the same way as a desktop and can use any of the above connections if they are available. Note Smartphone and tablet users must have a printer that connects to devices wirelessly or over the Internet to print. Tip A listing of printer drivers and software is on our printer drivers page.

Note If you have installed the printer doing the above steps, these steps should not be necessary unless you encountered errors. Tip Although a driver is required, the extra software for the printer is rarely required for the printer to work. Related information How to troubleshoot printer issues. How to print a document, picture, or another file. How to connect to a network printer.

How to install a PC parallel port computer printer. How to install computer hardware. See our printer definition for further information and related links. No support for Linux. We have several Linux machines that we would like to manage, but the support for Linux has been little to none. They have an old version for Linux, and it has not been updated in a while. Cost, Logmein went up dramatically in price, so other solutions were searched for. Mike from Clock Medical Supply. I use it for tech support of all our computers inside or outside my network.

Great for those road warriors that are gone all week. Can remote into existing computers from a list it gives you at will using the small client software or buy the SOS module and have the user go to a website, give you a number, and you remote into any computer. You can setup different admins to see a different list of computer to remote into. Once you setup the credentials you can remote in easily at will. When doing a file transfer sometimes you closes the connection.

They have been working on this and may have it fixed by now. Cost and ability to remote into a computer without user interaction along with ability to remote into a computer by having the user go to a website and give me an access number to get in without install any software prior to getting in.

Chris from Marquee Fire Protection. Industry: Construction. Remote control sofware - Bang for buck cannot be beat. Value, product functionality, and quick replies for help without having to spend unreasonable amounts of money to do so. Remote control software that works well with all of the features of Teamviewer for excellent pricing that anyone can afford. The only issues after moving from Teamviewer is when installing trying to figure out the streamer vs.

Price 2. As close as I could get to Teamviewer funcationality without the insane pricing from Teamviewer. Was using free version and needed commercial use licensing. The price was extremely unreasonable for what our small company can afford. Ryan from Never Impossible Software. Industry: Information Technology and Services. It has been good. I was searching for an alternative to TeamViewer that wasn't going to kill my one-man-company. This lets me manage the few servers I need too without having to pay a ton of cash.

The file transfer works great, and the screen sharing is solid. Stays connected for DAYS. It works way better than other screen sharing apps I have used. It just works. I also like the cost - compared to teamviewer, it is more reasonably priced and I don't have to fight bugs all the time. It works when you switch to wifi - long time teamviewer bug! The only problem I have had and it was short lived was that it is easy to close the remote client accidentally.

Once you realize it needs to stay running and don't close the tray icon - you don't have any problems. I caught this very early on. TeamViewer wouldn't work on devices connected to wifi - it was bizarre. Never used to work like that, but the software just kept getting buggier and buggier.

Also, the disconnects were horrendous. David from Hillcrest Electronics Ltd. Industry: Computer Hardware. Most of the support tasks that I perform now are with Splashtop Business Access, and physical visits to clients are now rare. Much of the work is after hours when businesses are closed, so it works very well for me.

The one thing that had me committed was the low cost after the massive price increases I was experiencing from Logmein. Splashtop has improved in performance, reliability and feature-set considerably over the several years I've been using it, and I cannot praise it more highly. The company also listen carefully to their users and have fixed minor issues along the way.

All versions of Windows from XP upwards are supported, including servers. There are very few cons. Very old PCs with poor graphics capability maybe rather slow, but there is an add-on driver that helps. Thankfully these issues are very rare, and those machines should have been upgraded anyway.

Full Dual Monitor support is an additional paid option, but I can live without that. I preferred a product that was hosted elsewhere like Logmein, and the idea of hosting it here in the case of ScreenConnect didn't appeal. I believe ScreenConnect now have both options? Price got completely out of hand. Small businesses like mine were obviously not a priority with Microsoft themselves being such a major client of Logmein. Logemin lost a very large number of small hoem based businesses when they did this.

Catherine from iTutor. Splashtop Business Pro is a good choice for me. I would also like to mention that their Customer Support is excellent. I spent quite a bit of time on the phone with their rep, discussing the merits of Splashtop and the various options available. He was thorough and extremely patient. I started with the 7-day trial of Splashtop Business Pro, which they extended for an extra 7 days when I needed more time.

I've needed support a couple of times, and they were very responsive. Another thing I love about the choice I've made is the affordability. Some other services were going to be unjustifiably expensive for me, which led me to the search for an alternative. After a relatively short learning curve, I was able to use this software exactly as required.

I offer remote computer and device support to people who are, for the most part, over 75 years old. As such, it can be challenging to guide them through resolving their problem. Being able to offer remote access, is crucial with clients like this, because I can explain as I offer the visual. The seniors I deal with are easily confused with technology, which made guiding them through installation of the Splashtop Streamer at their end a bit tricky.

This was probably the most difficult part of laying the groundwork for helping my clients. So I prepared screenshots of every step of the installation process for myself, which allowed me to guide them through installation one step at a time. For the most part, Splashtop Business Access covers all bases for me and is definitely a crucial tool in accomplishing my work.

Even so, there are two things on my "wish list", that would make the experience even better I would prefer not having to use my telephone to speak to the client, and would really appreciate if Splashtop had an audio component built into it. Many of my clients have only iPads or iPhones and, to my knowledge, Splashtop does not allow for me to offer them remote support from my computer to their device. That possibility would be fantastic! The main reason was price.

Team Viewer Pro is a very expensive alternative, and is not a price I can justify spending. Splashtop Business Pro is affordable, and offers most of what I need. I think I would be able to offer support to iPads and iPhones with Team Viewer, but it's just too expensive and I'm hoping Splashtop may introduce that feature at some point.

Jake from Jake Lee IT. Great product, easy to configure and deploy. Splashtop Business Access has worked flawlessly for me and I am very happy with the purchase. I like the ability to customize and configure a deployment pack and either use a usb or link to deploy. I also like the resolution when connecting and ability to switch the remote monitors as needed. The only minor thing I don't like is that when using a new computer to remote from is that an email is sent to add the device to the allowed list.

It would be simpler to have a way to verify by simply sending a code to my phone asking for permission. Chris from Precision Plastics, Inc. Industry: Plastics. I have been using Splashtop for some time now and have had very few issues with it overall. I am able to start my day from home in order to get my crew working sooner with what they need whether I am there or not and I can do it from anywhere which gives me more flexibility as a business owner. I do cad work and thought it was better than LogMe In Pro which I had used for several years, but the file transfer function is very useful as I work from home at times and need that ability when programming or modifying various programs at times.

I also do a good bit of estimating and that also requires the ability to transfer files or even log in to Quickbooks to send the quotation. It serves my needs very well. The support team is superior and I had a very good response from them recently when it was determined that it was my pc causing the issue so a clean install was all it took to put me back to where I was originally.

All of these types of software apps can have quirky issues that can be a problem at times but I find that Splashtop really works well with very few minor issues. It gives you a lot of options on how to use it as well and that is always good in varying environments or situations.

There is very little to complain about and as I said previously, I think any issues that I have experienced were due to an install that maybe didn't go well but how would you ever know until you ask the support team and once I did the problem was fixed! I really like that so no cons to report here! I'm able to work remotely with no loss of productivity and also able to provide support to other users who do not know how to solve computer issues themselves.

I was particularly impressed with the sound transfer features of the software. I selected my desired sound settings on setup of the program, rather than having to select it with each session. There was no delay or latency and the full screen function makes it appear that I am sitting at my office computer.

The cost was low and the value very high, especially when compared to other similar software, some of which costs 10 times as much. Two different software programs, a streamer and a business program, must be loaded. It would be nice to only have to load one program, but this was not that much of a hassle. Logmein was very expensive and the quality was not one bit better than Spashtop. The prior program was slow and the sound transfer feature was very weak and had to be enabled with each session.

When it was enabled, it caused degrading graphics. McKay from Five Star Commerce. Industry: Marketing and Advertising. It works great. I used Teamviewer in the past and Teamviewer made you put in codes everytime you wanted to use it and weird stuff like that. Didn't seem like it was meant for long-term access to certain computers.

Splashtop is really easy to use once you get it set up. I also like that it was the "wake" feature which is a lifesaver. I use it to remotely access client's computers if I need to do something for them under their network. It's quite easy to use and I can have it setup to easily select the computer I need to log into. Even with the wake feature, it doesn't always work probably due to the computer not being connected to the internet etc.

Really it does everything it is supposed to do so I don't have any other complaints. Jason from Woodland Group. Company Size: , employees. Industry: Logistics and Supply Chain. Perfect solution to remote access and remote support. We needed to deploy a solution for a large number of users to remote onto their desktops, initially attracted to Splashtop for the price we quickly discovered it beat the competition in ease of use, delivery and service.

We have since deployed remote support SOS for agents and will not be renewing Teamviewer. Sos UAC far smoother that teamviewer! Hi Jason, It's so awesome to hear your feedback. Thank you for the scores. It's our pleasure to have an international logistics company on board.

May we know what you use Splashtop for? I am asking because I would love to understand your scenario and how we are helping you with your business. We also have a great news to share with you that we have now have our branch office in Amsterdam. Feel free to reach out if you ever need help. Please reach us at customer-success splashtop.

Thanks again for your support! Stay healthy and take care! Industry: Education Management. Claim to fame: I was walking around the Louvre museum in Paris on vacation, when we had an inspection at work back in Florida. I was able to move the files they were looking for whilst standing in the Egyptian area on my phone and in 10 minutes, my staff had everything they needed to complete the inspection.

I am a small business owner and the only person who needs to remote into my business. Splashtop did everything I needed at an affordable price. I looked at other software that had other bells and whistles, but I didn't need them so why pay more. As I have subscribed to Splashtop, they have continued to invest and develop the product with upgrades and features being added.

Other software was having issues with connection and was becoming unstable. Daniel from Echezabal and Associates, Inc. Industry: Civil Engineering. How to get the best bang for your remote access buck! My users, as well as myself, enjoy the simplicity and ease of use of this software and how it gets out of the way and allows us to concentrate on our workflow. This product was very easy to deploy, setup and install for the administrator as well as the end users.

Hi Daniel, Thank you for the rating. I am Antonia from Customer Success team at Splashtop. We take great pride in the simplicity and capability of our software. It's our pleasure to have a surveying and mapping business on board. Regarding your feedback, may we know more about your concern? So that we will be able to know how to improve us to deliver our next level of remote access software. Please share with us at Feedback splashtop.

As a sole proprietor PC Repair business owner, budget, security and diagnostic and remote desktop features are my highest priorities and Splashtop fits most of the bill. I would rather be given a new password by my client and have to input it before I can remote-in on their PC each time. I have already had them be concerned about this. I told the client, people shoud always have a password or PIN login for Windows instead of an auto-login option for their own security. Other than that, I love Splashtop Business's features and performance.

Given that I need to support more than one client but not more than 10 remotely, Splashtop Business with all its essential features and value-pricing fits the bill perfectly! Teamviewer is largely overpriced if you are not using the free version for personal use. Roger from Zombie Computers.

Great remote support software for reasonable cost. Splashtop saves me countless trips to customer sites and I am also able to support long distance customers which extends my company's market reach. Light on resources. Can customize deployment packages for the customer to download themselves via a link. I haven't seen the feature of being able to boot into Safe Mode and control the desktop yet.

LogMeIn was getting too expensive when there were several other players in the remote support game. Arthur from Town of Groton. Industry: Judiciary. I have to revue case files almost daily and not needing to drive to the office for one or two files is probably the most beneficial, although having multiple files open at a time on the both computers.

That is a luxury I hadn't expected. Ease of most is easy, but I especially like is the quickness of deployment from one computer to another at the beginning of a session. Usually within seconds, depending on net service. Also it's able to handle large files for transferring from one computer to the other. It is also able to set up more than 2 computer and also split screens.

It would be nice to be able to use it within a word processor. I admit that not having tried that more than a couple of times, but it wouldn't surprise me if it's in Splashtop For Business, but it also wouldn't surprise me if it can be done. Using it was more user friendly and it handles encryption easier. Transferring is a snap with drag and drop, etc. Primarily for cost, but after trying Splashtop for a short period, I was hooked on it for my computer to computer use.

Help your business grow with Splashtop Business Access. The company is wonderful. The tech support is quick and effective and they don't stop until they get your problem solved as well as have great follow up after the fact. The price is affordable and the downloads quick. We love the ease of setup for both us and our customers. When a new client comes on board, we simply send them the link, and in no time we are securely connected to their device. That there is difficulty transferring very large files such as their QB desktop back up file.

Teamviewer got way overpriced and the downloads took a long time which worried the new customers. Programs that I only have downloaded on my CPU at work can be accessed remotely from my home! This is saving me time, money and energy. When I had a change in circumstances and needed to transition to working from home for several months, this product was recommended to me by a colleague.

It was easy to setup and super simple to use. I can now access my work computer from home! I don't like how small it makes my screen. I have to zoom in to be able to see things well. I'm not sure if there is a workaround for this, and maybe it's because my laptop is smaller than my computer at work, so it just seems tiny when I'm using certain programs.

Ryan from Commercial Real Estate. Industry: Commercial Real Estate. Splashtop Business Access, overall, is great for projects involving file transfer and remote support. The program really has the upper hand in terms of lower cost and ease of use when it comes to security. Splashtop uses two separate applications - a server, which is installed on the machine you want to log in to, and also a viewer, installed on machines that you want to view from. The software provides an overall productive experience in that the separate application method assists in utilizing remote access software to run other employees computers who are working remotely in terms of technical support or demonstrations.

Splashtop sessions encrypted at bit and includes many features that can be accessible while working remotely: speedy file transfer, and sleekly designed chat window, and community clipboards. Splashtop is also compatible with mobile devices.

I like that employees can restart the remote machine in safe mode on one machine while working on or trouble-shooting an issue on another employee's computer. For your money, the basic remote access functionality is top notch. A drawback of Splashtop might be the idea that separating the viewer application and the server application may be confusing because one cannot restart the remote machine from the viewer's toolbar.

You must return to the server application and choose options that direct you to a dialogue box. You then have to manually select the reboot process in safe mode. Daniele from aMo Modena. Industry: Public Policy. Because the covid we had to stay at home from one day to another and was absolutely necessary to have an easy and light solution for smart and remote work without a VPN availability. Splashtop easily solved this necessity. It was easy to install: due to coronavirus all my colleagues installed Spalshtop by themselves at home.

Easy to use:all of them are using Splashtop without any formation. Easy to administer: it was very easy for me manage licences. An option missing is to send a sequence that simulates ctrl alt canc via keyboard. Not a strategic absence but could help. Because we needed a lighter and easier tool for remote connection. And with a more clear and flexible licencing policy.

Simply the best solution for remote working and the cost is unbeatable. Keep up the great work Splashtop! The product is very easy to setup and it's up and running with a click, I use it every day all day and I'm loving the fact that I don't feel like I'm connected to a remote computer.

The speed is great and I can see the whole screen without any notification pop outs or other distractions, the icon bar is almost invisible when closed and it's a great feature. I'm new to this product and it may be there already but would be nice if we could print from the local computer to the remote printer and vice a versa.

I signed up for the free trial and the performance was much better then what I was using before. Needless to say the cost was unbeatable. Hi Moe, Thanks a lot for the rating : Hope you are doing well! Regarding your review, luckily, remote printing feature is already included in our products. George from ABC Store. Overall this software has been a godsend for us making remote access easy and simple. This software has all the functionality of other products that cost multiple times more.

It hasn't tried add a bunch of other features that aren't really related to our needs. Having to buy individual license for each user is a little awkward and I wish it could wake up the other computers in our stores. Remote connection for customers at any time. Hi Wilfredo, Thanks a lot for the review and rating. We are so glad to hear your comment. Lori from LP Books. It is also faster with very little lag compared to the product I used previously.

Well Done, Splashtop! I share a computer with a co-worker on a limited basis, I wish there were a way we could both have access to the computer when the other is logged off. That is my only complaint so far. Co-worker recommended and had used the product and was very happy with it. Hi Lori, Thanks a lot for the rating and review. Splashtop Business Access Solo is designed for individuals only. If you would like to have more accesses, Splashtop Business Access Pro will be the best option for your business.

Splashtop Business Access Pro allows you to have multiple users within the same team if you subscribe for multiple licenses. That way, you and your colleague can access the same computer, even at the same time. Each of you would have own credentials. Feel free to let us know if you need further assistance.

Juli from The Balancing Act. Again, I was skeptical when I first changed over but I have loved it and use it everyday. This software is very affordable and easy to use. It is quick, doesn't freeze up and can be used from anywhere. I constantly go onto client computers and my computer from clients and feel this is a very efficient and affordable solution for any business or individual that needs to access computers from multiple sites.

I was hesitant to move off their software but actually think Splashtop works better since I have changed to it. And it is much more affordable. Nothing I have discovered yet is a problem. I did have a printing issue but was able to easily find the solution through an online search. I chose Splashtop first as a free trial and then purchased it within 2 days because I liked it so much.

GoToMyPC raised their prices astronomically and with no notice. I actually discovered the huge increase when changing a computer out and reinstalling the software. James from GeoGrafTek. Splashtop provides value in a provided service. Very good! It has provided seamless operations for myself as a remote administrator of a dental practice, retail establishments and a golf course.

Along with family members as required. The software is responsive and has improved with age. My least items were from years ago. It has worked very well for my requirements. Woks better than LogMeIn for Mac's, that's a biggie as that's an elderly family member I assist remotely. Ryan from PC helpme. I tried a few different remote access applications and for the price Splashtop is by far the best. The ease of setup and connecting to the remote systems is great.

The file transfer is a great feature as well. I tried to disconnect but it never seems to work. I contacted support and they were no help. With the Covid lockdown we had to find a work-from-home option quickly, one we could implement easily and which was painless to use and maintain.

This product works perfectly every time. I have nothing bad to say, it does exactly what I want it to do without any drama. Hi Noel, Thank you so much for the review and rating. We are so glad to have more ex-RemotePC users switching to Splashtop and proud to be contributing to your business continuity. Looking forward to serving you in the coming year and for many more years With Splashtop, I can investigate and resolve most any problem using an Internet connected device.

Whether I'm in the office, at home or out of reach, all I need is the Internet and I'm my company's biggest and best problem solver. The key word being "did", I was one of the very first to try something not named LMI. At that time, Splashtop was rudimentary and lacked a tremendous amount of functionality.

But that's all in the past now. For the form, feature and function, there's nothing in the pay-for space that even comes close, period. Industry: Veterinary. Splashtop replaces Teamviewer for veterinary practice. Very good experience. All members of my team who are using it were immediately on board and delighted how it did not require any learning curve at all, even for those who had not been Teamviewer users before. I needed a cheaper, easier-to-use remote connection solution for my team.

We were using Teamviewer but did not need most of their features and found it to be overpriced for our needs. Splashtop business has everything we need and more - for a fraction of the cost. The mobile app is also easier to use and more stable the mobile app from Teamviewer. Nothing comes to mind. I have an install problem of the streamer on one computer and will need to sort it out with support once I have the time during the day. But I have not found any negative issue with Splashtop business yet.

Hi Andreas, Thanks a lot for the rating and comment. Splashtop is well recognized by millions of users to deliver the best remote desktop experience with the most reasonable pricing. We truly appreciate your business and we're so grateful for the trust you've placed in us. Please feel free to contact us if you need our assistance. John from Consumer Goods. Industry: Health, Wellness and Fitness. My experience has been great. Was having speed issues at first, call customer service and they weren't as helpful as I would have liked.

They just told me to go to the FAQ on the website and go from there. Of course nothing helped the speed that was on the FAQ but I found out from my tech guy that it was the internet on the accessed computer that was slowing me down. I like that I am able to access up to 10 computers, I like that I am able to access multiple computer simultaneously.

I also like that I am able to reboot the accessed computer with ease. I also enjoy the viewing options to ensure a clear picture of accessed computer. I have not had a chance to utilize everything but I do wish there was a better way to message the accessed computer. I'm not sure what it looks like on the other end so not sure if they are receiving any messages. I had a good experience with Splashtop over a year ago after trying several different programs. Just stuck in my head that I wanted to use Splashtop.

It's also well known so the offices I'm remoting into feel more comfortable downloading the streamer. Kaes from NHH. An essential part of my work day as it helps me connect with different machines. Certainly worth the money. Design is simple and intuitive Cost is very reasonable compared to other competitors.

Copy and paste feature between screens is fantastic Every update is a major step forward and keeps getting better. Connection can drop at times Wake up feature sometimes unpredictable even when correct settings in place. In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Get Advice. More Help Desk Software. Other Software. User Reviews Overview. Ratings Breakdown 5 stars.

Feature Ratings. Value for Money. Customer Support. Sort by: Recommended Most Recent. April

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How to Install Splashtop Business Access

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How to setup Splashtop Business Remote Access \u0026 Remote Desktop by bura.ariurana.xyz

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